Privacy Policy

1. Information We Handle

Depending on the features you use, Cloud Backup: Photo Storage may handle the following categories of information.

Account and Authentication Information

To create and use an account, the App may handle:

• Email address
• Account identifier
• Authentication and verification information
• One-time password (OTP) information
• Sign-in events and related technical information

Your email address may be used for account registration, sign-in, account verification, security, and account-related communications.

OTP codes may be sent to your email address to verify account access and protect your account.

Where password-based authentication is supported, authentication credentials may be processed by the applicable authentication service and are not intended to be stored by Cell Cave as plain-text passwords.

Account and authentication services may use Amazon Web Services (AWS) infrastructure.

Technical and Device Information

Depending on the features and third-party services used, the App and its service providers may process technical information such as:

• Device model
• Operating system and version
• App version
• Device and app identifiers
• Advertising identifiers
• Language and general device settings
• IP address
• Network information
• Crash and diagnostic information
• Performance information
• App usage and interaction information

This information may be used to operate, secure, troubleshoot, analyze, monetize, and improve the App and its services.

2. Backup Content

The App allows users to back up supported content to cloud storage.

Depending on the features enabled and permissions granted, supported backup content may include:

• Photos
• Videos
• Documents and files
• Audio files
• Contacts

Backup files are encrypted on the user's device before they are transferred to cloud storage.

Encrypted backup data is stored using Amazon Web Services (AWS) cloud infrastructure.

Access to Backup Contents

Backup files are encrypted before leaving the user's device.

Cell Cave does not have access to the contents of the user's encrypted backup files through the normal cloud-storage process.

The App may retrieve encrypted backup data to an authenticated user's device when the user chooses to restore their backed-up content.

Backup and restore functionality may require an internet connection.

3. Device Permissions

The App may request Android permissions when they are necessary for a feature that the user chooses to use.

Photos, Videos and Media

The App may request access to photos, videos, and other supported media so users can select content for backup or restore.

Where supported by Android, users may be able to choose:

• Full access
• Limited access
• No access

The App uses the level of access granted by the user through Android's permission controls.

Contacts

The App may request Contacts permission when the user chooses to back up or restore contacts.

Contacts access is used to provide the supported contact backup and restore functionality.

Other Permissions

If additional permissions such as camera, nearby-device, file, or other device access are introduced or required for a specific feature, the App will request those permissions through the applicable Android permission mechanism and use them for the related functionality.

Users can manage or revoke applicable permissions through Android device settings.

If a required permission is denied, the related feature may not be available.

4. In-App Assistant

The App may provide an optional assistant that allows users to enter questions and receive generated responses.

When a user chooses to use the assistant, the text entered by the user must be transmitted to and processed by the services supporting the assistant in order to generate a response.

Assistant functionality may use Amazon Web Services (AWS) and AWS-supported services.

The assistant is optional and is not required for ordinary backup and restore functionality.

Please Do Not Enter Sensitive Information

• Passwords
• Payment card numbers
• OTP codes
• Authentication credentials
• Private security information
• Other highly sensitive personal information

Assistant requests may be processed by applicable third-party infrastructure providers as necessary to provide the requested response.

5. Analytics, Diagnostics and Crash Reporting

The App may use Google Play services and Firebase technologies for analytics, crash reporting, performance monitoring, diagnostics, and related app functionality.

Depending on the services and configurations used, information processed may include:

• Device and app information
• Device model and operating system information
• App version and language
• App usage and interaction events
• App or device identifiers
• Crash logs
• Diagnostic information
• Performance information
• IP address and network information

This information may be used to:

• Identify and fix crashes
• Improve app reliability and performance
• Understand feature usage
• Diagnose technical problems
• Maintain and improve the App

Google services process information according to their applicable privacy practices.

6. Advertising

The App may display advertisements through Google AdMob and third-party advertising networks available through AdMob Mediation.

Depending on the mediation configuration and the user's location, consent choices, device settings, and applicable laws, advertising services may include:

• Google AdMob
• Meta Audience Network
• Mintegral
• Pangle
• Liftoff Monetize

These advertising providers may process information such as:

• Advertising identifiers
• Device information
• Device model and operating system information
• IP address
• Network information
• App and advertising interaction information
• Approximate location or other coarse location information where permitted
• Diagnostic or technical information
• Information necessary to prevent fraud and invalid advertising activity
• Other information permitted or required by applicable advertising and privacy rules

Advertising providers may use this information to serve, measure, personalize, optimize, and otherwise support advertisements, subject to applicable consent requirements, privacy settings, and their respective policies.

AdMob Mediation

Google AdMob may act as the mediation platform through which third-party advertising networks participate in serving advertisements in the App.

When third-party advertising networks are enabled through AdMob Mediation, those providers may independently process certain information through their SDKs, bidding systems, or other advertising technologies.

Cell Cave does not control the independent privacy practices of these third-party advertising providers. Their processing may be governed by their respective privacy policies and applicable terms.

Where legally required, users may be presented with advertising consent and privacy controls before applicable personalized advertising or other data processing takes place.

Advertising availability and personalization may depend on the user's location, consent choices, device settings, applicable laws, and current App configuration.

7. Paid Plans and Google Play Billing

The App may offer paid plans, subscriptions, or in-app purchases.

Purchases and subscriptions made through Google Play are processed using Google Play Billing.

For purchases processed through Google Play, Cell Cave does not directly receive or process the user's full credit or debit card number.

Google may process payment, billing, transaction, subscription, account, and related information according to Google's applicable policies.

Subscription management, renewal, cancellation, and available payment methods are handled through the user's Google Play account.

8. Third-Party Service Providers

We use third-party service providers and technology partners to operate, maintain, analyze, monetize, secure, and improve the App.

These providers may process information on our behalf or may provide services directly to users.

Third-Party Privacy Information

• AWS Privacy Notice
• Firebase Privacy and Security
• Google Privacy Policy
• Google AdMob Privacy Information
• Meta Privacy Policy
• Mintegral Privacy Policy
• Pangle Privacy Policy
• Liftoff Privacy Policy

Third-party providers may process data according to their own privacy policies, terms, contractual requirements, technical requirements, and applicable laws.

The specific third-party advertising providers used by the App may change over time depending on the active AdMob mediation configuration. If the advertising providers used by the App materially change, this Privacy Policy may be updated accordingly.

9. How We Use Information

Information handled by the App may be used to:

• Create and maintain user accounts
• Authenticate and verify users
• Provide backup and restore functionality
• Store encrypted backup data
• Provide the optional assistant
• Provide customer support
• Detect, diagnose, and fix crashes and technical problems
• Monitor and improve app performance
• Provide and measure advertising
• Support advertising mediation
• Prevent advertising fraud and invalid traffic
• Process subscriptions and purchases through Google Play
• Prevent abuse, fraud, unauthorized access, and misuse
• Maintain the security and reliability of the App
• Comply with applicable legal obligations

We do not use personal or sensitive user data for purposes incompatible with the disclosures in this Privacy Policy.

10. Sharing and Disclosure of Information

We may share or make information available to service providers when necessary to provide the App's functionality, including:

• Cloud storage
• Authentication
• Analytics
• Crash reporting
• Diagnostics
• Advertising
• Advertising mediation
• Advertising measurement
• Billing
• Assistant services
• Security and fraud prevention

Third-party advertising providers may receive or collect certain information directly through their advertising technologies when their services are used through the App.

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, legal process, or lawful government request
• Protect the rights, safety, security, or property of users, Cell Cave, or others
• Detect or prevent fraud, abuse, security incidents, or other unlawful activity
• Enforce applicable terms or protect the operation of the App

Cell Cave does not sell personal data for monetary consideration. Advertising partners may nevertheless process or receive certain information as described in the Advertising section of this Privacy Policy, subject to applicable laws, consent requirements, privacy settings, and their respective policies.

11. Data Storage and Retention

Encrypted Backup Data

Encrypted backup files may remain stored in AWS cloud infrastructure while they are associated with an active account and backup service.

Backup files are encrypted on the user's device before transfer to cloud storage.

Cell Cave does not have access to the contents of the user's encrypted backup files through the normal cloud-storage process.

Account Information

Email addresses, account identifiers, authentication information, verification information, and related account records may be retained for as long as reasonably necessary to provide account, security, backup, and related services.

Analytics, Advertising, Billing and Diagnostics

Information processed by Google, AWS, advertising partners, or other third-party providers may be retained according to the applicable provider's retention practices and policies.

Retention periods may vary depending on the type of information, purpose of processing, legal requirements, and the provider's applicable policies.

Account Deletion and Backup Data

We keep your backed-up content and account data for as long as your account is active.

When your account is deleted, your account and associated backup data are handled according to the deletion process described on our dedicated Account & Data Deletion page.

We do not keep your files as active user-accessible backup data after account deletion.

Short-lived copies may remain in infrastructure provider backups for a limited period where technically necessary for backup, security, disaster recovery, fraud prevention, or other legitimate operational purposes.

Support Communications

If you contact Cell Cave for support, we may retain the communication for as long as reasonably necessary to respond to your request, maintain appropriate support records, resolve disputes, prevent abuse, or comply with applicable legal obligations.

12. Account and Data Deletion

Users can delete their Cloud Backup: Photo Storage account and associated data.

Account deletion can be initiated from inside the App. If you cannot access the App, you may also request deletion using the alternative method described on our dedicated deletion page.

The dedicated Account & Data Deletion page explains:

• How to delete your account from inside the App
• How to request deletion if you cannot access the App
• What account and backup data is deleted
• What limited information may be retained where required
• Important information about permanent account deletion

13. Your Privacy Choices

Depending on the features available on your device and in your region, you may:

• Grant, deny, or revoke applicable Android permissions
• Choose which supported content to back up
• Choose Full, Limited, or No media access where Android provides those choices
• Choose whether to back up contacts
• Choose whether to use the optional assistant
• Manage applicable advertising consent and privacy settings
• Make choices regarding personalized or non-personalized advertising where such controls are available
• Manage subscriptions and purchases through Google Play
• Request access, correction, deletion, or other applicable privacy rights
• Contact Cell Cave regarding privacy or account-related questions

Privacy rights may vary depending on your country or region.

14. Security

We use technical and organizational measures designed to protect information handled by the App.

For supported cloud backups, files are encrypted on the user's device before they leave the device for cloud storage.

Cloud storage and related infrastructure may be provided through AWS.

Users are responsible for protecting their email account, device, OTP codes, and account credentials.

No method of transmission, electronic storage, network, device, or security system can be guaranteed to be completely secure in every circumstance.

15. International Data Processing

The App relies on infrastructure and service providers that may operate in multiple countries.

As a result, information such as:

• Account information
• Encrypted backup data
• Analytics and diagnostic information
• Crash information
• Advertising-related information
• Payment and subscription information
• Assistant requests

may be processed in countries other than the country where the user resides.

Third-party advertising providers may process advertising-related information in countries where they or their service providers operate.

Such processing is subject to applicable legal requirements and the privacy practices of the relevant service providers.

16. Children's Privacy

Cloud Backup: Photo Storage is not directed to children under 13.

Cell Cave does not knowingly design or operate the App specifically for children under 13.

The App does not knowingly target personalized advertising to children where prohibited by applicable laws or Google policies.

If a parent or legal guardian believes that a child under 13 has provided personal information through the App, they may contact Cell Cave at:

We will review the request and take appropriate action where required by applicable law.

17. Changes to This Privacy Policy

Cell Cave may update this Privacy Policy when:

• App functionality changes
• Cloud services change
• Third-party service providers change
• Advertising partners or mediation partners change
• Data practices change
• Applicable legal or platform requirements change

When this Privacy Policy is updated, the Last Updated date at the top of this page will be revised.

Users are encouraged to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, your account, data deletion, or the privacy practices of Cloud Backup: Photo Storage, please contact:

App: Cloud Backup: Photo Storage

Developer: Cell Cave

Last Updated: September 4, 2026