CELL CAVE (SMC-PRIVATE) LIMITED
("Cell Cave", "we", "us", or "our") operates
Cloud Storage: Secure Vault
(the "App").
This Privacy Policy explains what information the App
and its service providers may access, collect, use,
process, store, transmit, or share; why that information
is handled; how it is protected and retained; and the
choices available to users.
By using the App, you acknowledge the practices
described in this Privacy Policy.
1. Information We Handle
The information handled by the App depends on the
features you use, the permissions you grant, your device,
your region, and the services enabled in the current App version.
Account and Authentication Information
To create, access, and maintain an account, the App may process:
- Email address
- Account identifier
- One-time password (OTP) or verification information
- Sign-in events
- Account security information
- Storage-plan and entitlement information
- Related technical information
Your email address may be used for account registration,
sign-in, account verification, account security, account
recovery where supported, account-related communications,
and sharing invitations where supported.
Account and authentication functionality may use
Amazon Web Services (AWS) infrastructure.
Technical and Device Information
Depending on the active services and features,
technical information may include:
- Device model
- Operating system and version
- App version
- Language and device settings
- Device, app, or Firebase installation identifiers
- Firebase Cloud Messaging registration tokens
- Advertising identifiers where available and permitted
- IP address
- Network information
- Crash logs
- Diagnostic information
- Performance information
- App usage and interaction events
- Advertising interaction information
This information may be used to operate, secure,
troubleshoot, analyze, monetize, maintain, and improve the App.
2. Backup Content and Cloud Storage
Cloud Storage: Secure Vault allows users to back up
supported content to cloud storage.
Depending on the features selected, permissions granted,
device capabilities, and current App configuration,
supported backup content may include:
- Photos
- Videos
- Contacts
- Documents
- Files
- Audio files
- Music
- Voice recordings
-
Supported files stored on external or removable
storage, including an SD card where supported
Users choose which supported content or categories
they want to back up.
Encryption of Backup Content
Supported backup files are encrypted on the user's
device before upload.
Encrypted backup files are transmitted using encrypted
network connections and remain encrypted while stored
using Amazon Web Services (AWS) infrastructure.
Supported backup content is therefore protected through:
-
Encryption on the user's device before upload
-
Encrypted transmission between the user's device
and cloud infrastructure
-
Encryption while stored in cloud infrastructure
Cell Cave does not use the contents of users'
backed-up files for advertising.
Backup and Restore
When a user chooses to restore supported content, the
App retrieves the applicable backup data and provides
it to the authenticated user's device through the restore process.
An internet connection is required when content is
uploaded to or retrieved from cloud storage.
3. Device Permissions
The App requests Android permissions when needed to
provide available functionality. Users may grant, deny,
limit, or revoke applicable permissions through Android
device settings.
If a required permission is denied or revoked, the
related feature may not work or may have limited functionality.
Photos, Videos and Media
The App may request access to photos, videos, audio,
and supported media to:
- Select content for backup
- Perform supported automatic backup
- Restore content
- Organize supported content
- Preview supported content
- Provide other user-requested media functionality
Where Android supports these choices, users may be able
to provide Full Access,
Limited Access, or
No Access.
Contacts
The App may request Contacts access when a user chooses
to use contact backup or restore functionality.
Files, Documents and External Storage
The App may allow users to select documents and other
supported files for backup and restore. Where supported
by Android and the user's device, users may also select
supported content stored on external or removable storage,
including an SD card.
Notifications
The App may request notification permission to deliver
backup-related, account, security, service, or other
App notifications.
Internet and Network Access
Internet and network access are required for cloud backup,
restore, account services, notifications, advertising,
analytics, and other online functionality.
4. App Features and User-Controlled Processing
Automatic Backup
When a user enables automatic backup, the App may
periodically identify newly available eligible content
and upload it according to the user's selected backup
settings, permissions, network availability, and
applicable Android background-processing restrictions.
Users can disable automatic backup through the available
App settings. Disabling automatic backup prevents future
automatic uploads but does not automatically delete
content that has already been backed up.
Private Vault
The App may provide a Private Vault or app-lock feature
for restricting access to selected content.
Depending on the App version and device capabilities,
the Private Vault may use:
- A user-created PIN
- Device authentication
- Biometric authentication where supported
Users are responsible for protecting their Vault PIN,
device credentials, and other security information.
Shared Folders and User-Initiated Sharing
The App may allow users to intentionally share supported
files or folders with other people.
Depending on the available functionality, users may be able to:
- Create shared folders
- Select content to share
- Invite another person using an email address
- Grant supported view or edit permissions
- Change or revoke sharing permissions where supported
When a user uses a sharing feature, information necessary
to provide and manage that feature may be processed,
including recipient email address, invitation information,
account information, sharing permissions, and information
necessary to operate the shared folder.
In-App Assistant
The App may provide an optional assistant that allows
users to submit text questions and receive generated responses.
When a user chooses to use the assistant, submitted text
is transmitted to and processed by infrastructure
supporting the assistant. Assistant-related functionality
may use AWS infrastructure and other processing services
configured for this feature.
The assistant is optional and is not required for
ordinary backup and restore functionality.
Users should not submit passwords, OTP codes,
payment-card information, encryption keys, Private Vault
PINs, or other highly sensitive security information
to the assistant.
Machine-Learning Features
The App may use Google ML Kit to provide
machine-learning-based features within the App.
The specific Google ML Kit functionality available may
depend on the App version, device capabilities, and
enabled App features.
No additional claims regarding the collection, storage,
transmission, or sharing of information through Google
ML Kit are made beyond the information-handling practices
otherwise described in this Privacy Policy and the App's
actual implementation.
5. Analytics, Crash Reporting, Performance and Notifications
Cloud Storage: Secure Vault uses Google and Firebase
services for analytics, diagnostics, crash reporting,
performance monitoring, push notifications, remote
configuration, technical troubleshooting, reliability,
and related functionality.
Firebase services used by the App include:
-
Google Analytics for Firebase
— helps us understand App usage and feature interactions.
-
Firebase Crashlytics
— helps identify crashes, errors, and technical
problems so we can diagnose issues and improve App
stability and performance.
-
Firebase Performance Monitoring
— helps identify performance and reliability problems.
-
Firebase Cloud Messaging (FCM)
— delivers push notifications and service-related messages.
-
Firebase Remote Config
— allows us to remotely manage supported App
configuration, settings, or feature availability
without requiring an App update.
Depending on the service, Firebase may process
information such as:
- Device model
- Operating system and version
- App version
- Language
- App usage and interaction events
- Firebase installation or app-instance identifiers
- FCM registration tokens
- Crash logs
- Diagnostic information
- Performance information
- IP address
- Network information
We do not intentionally send the contents of users'
backed-up files to Firebase Analytics, Crashlytics,
Performance Monitoring, or Firebase Cloud Messaging.
For more information, see:
6. Advertising and Advertising Choices
The free version of the App may display advertisements
through Google AdMob.
Google AdMob may process information such as advertising
identifiers, IP address, device and App information,
network information, advertising interactions,
approximate location inferred from technical information
where permitted, diagnostic information, and
fraud-prevention information.
This information may be used to serve and measure
advertisements, limit repeated advertising, detect fraud
or invalid traffic, provide personalized advertising
where permitted and consented to, and provide
non-personalized advertising.
We do not use the contents of users' backed-up files to
personalize advertisements.
The App uses
Google User Messaging Platform (UMP),
including the Google Consent Form where
applicable, to obtain and manage applicable user consent
and privacy choices for advertising and privacy purposes
where required by applicable law or Google Play requirements.
The availability and form of consent or privacy controls
may vary depending on the user's region, applicable
requirements, and the advertising configuration available
in the App.
For more information about Google's advertising and
privacy practices:
7. Paid Plans and Google Play Billing
The App may offer paid storage plans, subscriptions,
or in-app purchases.
Purchases and subscriptions made through Google Play
are processed using Google Play Billing.
Cell Cave does not directly receive or process a user's
complete credit or debit card number for purchases
processed by Google Play.
The App may receive purchase and subscription information
needed to determine whether a paid plan or entitlement is active.
Users can manage subscriptions, renewals, cancellations,
and payment methods through their Google Play account.
Deleting an App account or uninstalling the App does not
automatically cancel a Google Play subscription.
For more information:
8. Third-Party Service Providers
The App uses third-party service providers and technology
partners to operate, maintain, secure, analyze, monetize,
and improve the App.
| Service Provider |
Purpose |
Privacy Information |
|
Amazon Web Services (AWS)
|
Cloud backup storage, infrastructure,
account/authentication support, security,
and related cloud services
|
AWS Privacy Notice
|
|
Google / Firebase
|
Analytics, Firebase Crashlytics,
Performance Monitoring, Firebase Cloud
Messaging, Firebase Remote Config,
diagnostics, and related technical services
|
Firebase Privacy and Security
Firebase Data Disclosure
Google Privacy Policy
|
|
Google AdMob
|
Advertising, ad serving, measurement,
and fraud prevention
|
AdMob Privacy Information
Google Privacy Policy
|
|
Google User Messaging Platform (UMP)
|
Obtaining and managing applicable user
consent and privacy choices for advertising
and privacy purposes where required
|
Google Privacy Policy
|
|
Google ML Kit
|
Providing machine-learning-based features
within the App
|
Google Privacy Policy
|
|
Google Play Billing
|
Subscription and in-app purchase processing
|
Google Play Terms of Service
Google Privacy Policy
|
Third-party providers process information according to
their own privacy policies, terms, technical requirements,
contractual obligations, and applicable laws.
The third-party services enabled in the App may change
over time. If a material change affects how user information
is handled, this Privacy Policy may be updated accordingly.
9. How We Use Information
Information handled through the App may be used to:
- Create and maintain accounts
- Authenticate and verify users
- Send verification codes and account-related messages
-
Provide photo, video, contact, document, file,
audio, and supported external-storage backup
- Provide automatic backup
-
Encrypt, transmit, store, and restore supported
backup content
- Provide Private Vault functionality
- Provide shared-folder functionality
- Send and manage sharing invitations
-
Organize, search, sort, preview, or manage
supported content
- Provide the optional assistant
- Deliver push notifications and service messages
- Provide customer support
- Understand App usage
- Identify and fix crashes
- Diagnose technical problems
-
Improve App performance, reliability, and functionality
- Provide and measure advertising
-
Manage applicable advertising and privacy consent
choices where required
-
Prevent advertising fraud and invalid traffic
- Process subscriptions and purchases
-
Detect fraud, abuse, unauthorized access, and misuse
-
Protect users, accounts, infrastructure, and services
-
Comply with applicable legal obligations
We do not intentionally use personal or sensitive user
data for purposes incompatible with the disclosures in
this Privacy Policy.
10. Sharing and Disclosure of Information
Information may be transmitted, shared, or made available
to service providers where necessary to provide the App
and its functionality.
Relevant purposes may include:
- Cloud storage
- Authentication and account management
- Analytics
- Crash reporting
- Diagnostics and performance monitoring
- Push notifications
- Advertising
- Advertising measurement
- Applicable consent and privacy-choice management
- Billing
- Assistant processing
- Security and fraud prevention
Google AdMob may receive or collect certain
advertising-related information directly through its SDK
or technologies when advertising services are active in the App.
User-Initiated Sharing
When a user intentionally shares a file, folder, or other
supported content with another person, information required
to provide that sharing functionality may be disclosed
to the selected recipient.
Legal and Safety Disclosures
Information may also be disclosed where reasonably necessary to:
-
Comply with applicable law or valid legal process
-
Respond to a valid government request
-
Protect users, Cell Cave, security, or property
-
Prevent fraud, abuse, or unlawful activity
-
Investigate security incidents
-
Enforce applicable terms
Sale of Personal Information
Cell Cave does not sell personal information for direct
monetary consideration.
Google advertising services may nevertheless process
advertising-related information as described in this
Privacy Policy, subject to applicable law, applicable
consent requirements, user choices, provider terms, and
the App's active advertising configuration.
11. Data Storage and Retention
Different categories of information may be retained for
different periods depending on the purpose of processing,
whether an account remains active, user choices,
operational and security requirements, fraud-prevention
requirements, legal obligations, and third-party provider
retention practices.
Backup Data
Backed-up content may remain stored while associated
with an active account or while necessary to provide
the requested backup service.
Users may delete backed-up content using available
App functionality.
Account Information
Account information may be retained while necessary
to maintain the account and provide backup, restore,
authentication, and security functionality.
Firebase and Technical Information
Information processed through Google and Firebase may
be retained according to the App's configured settings
and Google's or Firebase's applicable retention practices.
Advertising Information
Google AdMob may retain advertising-related information
according to Google's policies, settings, legal obligations,
and applicable configurations.
Billing Information
Google Play may retain billing, transaction, and
subscription information according to Google's policies
and legal obligations.
Assistant and Support Information
Assistant-related information and support communications
may be retained for as long as reasonably necessary to
provide the relevant functionality, respond to requests,
troubleshoot issues, maintain security, resolve disputes,
prevent abuse, and comply with applicable legal obligations.
12. Account and Data Deletion
Users can delete their Cloud Storage: Secure Vault
account and associated active backup data.
Account deletion may be initiated from inside the App.
If a user cannot access the App, or wants additional
information about the deletion process, the dedicated
Account & Data Deletion page is available here:
View Account & Data Deletion Instructions
Users may also contact Cell Cave at
cellcave70@gmail.com
for account-deletion or privacy assistance.
When an account is deleted, associated active
user-accessible backup data is deleted from the active service.
Short-lived residual copies may remain temporarily in
infrastructure-provider backups, disaster-recovery systems,
security systems, or other technically necessary backup systems.
Such residual copies are not retained as active
user-accessible backups and may remain only for legitimate
technical, security, disaster-recovery, fraud-prevention,
or legal purposes.
Certain information may also be retained where required
by law or necessary for security, fraud prevention,
dispute resolution, billing records, or enforcement of
applicable agreements.
Uninstalling the App does not itself delete the user's
account or cloud backup data.
Deleting an account does not automatically cancel a
Google Play subscription.
13. Your Privacy Choices
Depending on applicable law, country, region, and the
type of information involved, users may be able to:
- Choose which supported content to back up
-
Remove backed-up content where supported
-
Enable or disable automatic backup
-
Grant, limit, deny, or revoke Android permissions
-
Choose Full, Limited, or No media access where
supported by Android
-
Choose whether to use contact backup
-
Choose whether to use the Private Vault
-
Choose whether to use shared-folder functionality
-
Choose whether to use the optional assistant
-
Manage notification permissions
-
Manage available advertising consent and
personalization choices, including through Google
UMP or the Google Consent Form where applicable
-
Manage subscriptions through Google Play
-
Request access, correction, or deletion of eligible
personal information
-
Contact Cell Cave regarding privacy concerns
Where applicable, users may also have rights to object
to or restrict certain processing, receive a portable
copy of eligible data, or withdraw consent for processing
based on consent.
We may take reasonable steps to verify the identity of
a person making a privacy or account-related request
before acting on the request.
14. Security
Cell Cave uses technical and organizational measures
designed to protect information handled through
Cloud Storage: Secure Vault.
For supported cloud backups:
-
Backup content is encrypted on the user's device
before upload
-
Backup data is transmitted using encrypted network
connections
-
Backup data remains encrypted while stored using
AWS infrastructure
Additional security measures may include account
authentication, OTP verification, access restrictions,
fraud-prevention measures, infrastructure security,
device authentication where supported, and Private Vault
access controls.
Users are responsible for protecting their device,
email account, OTP codes, Private Vault PIN, device
authentication, account credentials, and other security information.
No electronic transmission method, network, cloud service,
device, software, or security system can be guaranteed
to be completely secure in every circumstance.
15. International Data Processing
The App relies on infrastructure and service providers
that may operate in multiple countries.
As a result, information such as account information,
encrypted backup data, analytics and diagnostic information,
crash and performance information, push-notification
information, advertising-related information, billing
or subscription information, assistant requests, and
sharing-related information may be processed or stored
in countries other than the country where the user resides.
Third-party providers may process information in locations
where they or their service providers operate, subject
to applicable laws, contractual requirements, and
provider privacy practices.
16. Children's Privacy
Cloud Storage: Secure Vault is not directed specifically
to children under the age of 13.
Cell Cave does not knowingly design or operate the App
specifically for children under 13 or knowingly target
personalized advertising to children where prohibited
by applicable laws or Google Play requirements.
If a parent or legal guardian believes a child has
provided personal information through the App in
circumstances requiring deletion or other action, they
may contact Cell Cave at
cellcave70@gmail.com
.
17. Changes to This Privacy Policy
Cell Cave may update this Privacy Policy when the App's
features, permissions, cloud services, Firebase services,
advertising services, third-party services, data practices,
legal requirements, or Google Play requirements change.
When this Privacy Policy is updated, the
Last Updated date at the top of this
page will be revised.
Users are encouraged to review this Privacy Policy periodically.
Where appropriate, additional notice may be provided
when a material change significantly affects users'
privacy rights or the way personal or sensitive
information is handled.
18. Contact Us
For questions about this Privacy Policy, account or data
deletion, security concerns, or the privacy practices of
Cloud Storage: Secure Vault, contact:
CELL CAVE (SMC-PRIVATE) LIMITED
Kh 1150 Saeed Block, Canal Bank Scheme
Lahore 54000, Pakistan
Email:
cellcave70@gmail.com
Phone:
+92 313 5129329
App:
Cloud Storage: Secure Vault
Package:
com.softwarealliance.cloudvault
Developer:
Cell Cave
Privacy Policy:
Cloud Storage: Secure Vault Privacy Policy
Account & Data Deletion:
Account & Data Deletion Instructions
Google Play:
Cloud Storage: Secure Vault on Google Play
Last Updated:
October 2026